Thank you for supporting your local honey farm
All products except for woodware (hives, frames, bee packages) ship directly from the manufacturer to you. We partner with the best beekeeping equipment manufacturers to ensure the highest quality product, and before shipping each product is thoroughly inspected, whether the order is for a single hive tool, or 100. Shipping time is 1-4 weeks for everything except woodenware, depending on destination.
We want you to be happy! We will do everything we can do take care of any issue that may arise. If you have a question or issue start by reaching out to use via the contact page.
Any items that arrives damaged, or otherwise not in perfect condition, can and should be returned to our US based return facility. To begin a return, please contact us through the contact page. Returns for any other item may incur a restocking fee and return shipment is at the expense of the buyer. If you're not sure or have any issue at all, please reach out to us via the contact page.